We Make Moving Easy For You
Moving requires a lot of planning, paying attention to details, time, cost, and choosing the right moving companies. A moving company can make your move hassle-free, affordable cost, and great customer service, however, it takes from your side to really know what are you asking from the moving companies.
Some common disputes reported damaged or lost items (39%), hostage shipments (7%), late deliveries, insurance confusion, and unauthorized movers, and deceptive practices such as overcharge (57%). 5900 complaints filed fraud complaints, average loss complaint is about $16200. You can avoid all these things by following the guideline for moving and dealing with movers.
Clients also can cause some of these complaints by miscommunicating with the moving companies.
We are a consumer-oriented organization, our company makes its best effort to make your move hassle-free, save you money; we only deal with registered, licenced, bonded companies, with BBB (Better Business Bureau ranking of A and A+), provide you with a complete checklist of inventory (see how it works) to get the right quote, avoiding the many pitfalls in your move, and bid your price, all at no cost to you.
As a customer, you have responsibilities both to your mover and yourself. They include: • Reading all moving documents issued by the mover or broker. • Being available at the time of pickup and delivery of your shipment. If you are not available you should appoint a representative to act on your behalf. • Promptly notifying your mover if something has changed regarding your shipment (i.e. move dates, additional items). • Making payment in the amount required and in the form agreed to with the mover. • Promptly filing claims for loss, damage or delays with your mover, if necessary.
Be aware of extra fees: These are standard charges by moving companies but it can be negotiated.
When movers provide an estimate, they may not mention the various extra fees you will incur come moving day. When you receive your in-home assessment, be clear and precise about the services you will need, and ask detailed questions about any extra fees that may be charged.
Some common services or extras that will require additional costs include:
Packing services. If you need your items packed by the movers, this service will cost extra. It can be ($$$$)
Packing materials. Packing materials are not included in your estimate-moving companies often charge extra for boxes, shrink wrap, bubble wrap, furniture blankets, and tape.
Blanket-wrapping. Even if you pack your own goods, you will want to protect your furniture from scratches, chips, dents, dirt and debris. Movers will wrap your furniture carefully with durable blankets -- but may charge extra for the service.
Furniture assembly/disassembly. If you need your entertainment center or bed set was taken apart or reassembled after your move, ask your moving company if there are additional fees for this service.
Stair carries. Stairs can add considerable fees to your moving cost. If you have stairs in your home, movers may charge an extra fee per-step, per-flight or per-turn depending on the object they're moving. Usually, in a single home flight of stairs is free, however, in homes in building , the first flight is free, each additional flight is $75
Long carries. Have an acre of property or an extra-long driveway? If the movers need to move your belongings over certain distances, your cost may go up. Some companies may even charge for every step the movers take. Long carries can be $75 for 75 feet
Shuttle services. If there is a lack of imminent parking near your home, the movers may have to park the truck a distance away and transport your items via shuttle. It can be a minimum of $350 or less or more but it can be also over three thousand dollars, it depends on distance.
Storage. If you are unable to receive delivery of your items right away and require storage, you will pay extra for this service -- usually calculated as a monthly rate.
Insurance. Insurance is crucial to protect your items in case of damage or loss. The standard insurance provided by movers is known as Released Value Protection and covers at a rate of no more than 60 cents per pound. Ask the company about their additional coverage plans and associated costs to ensure your belongings are protected.
Moving specialty items. If you have an item that requires special procedures or equipment to transport—such as antiques, safes, pianos, or artwork—you may receive an extra charge. Be sure to ask any potential mover about their experience moving these items before scheduling. This can be extra hundreds of dollars.